Ymobile – Website Cookie policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

1. Who we are

This website is operated by Ymobile, a wholly owned and operated brand of Y Corporation Limited (‘Ycorp’), a company registered in England and Wales with company number 14232896. We are the UKs first eSIM only MVNO. For more information see www.ymobile.co.uk.

2. Our website

This cookie policy only relates to your use of our website, www.ymobile.co.uk

3. Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise your device, and the social media platform that directed you to our website.

4. Consent to use cookies and changing settings

We will ask for your consent to place cookies on your device, except where they are essential for us to provide you with a service that you have requested. You can withdraw your consent to the use of cookies by using Ymobile’s cookie consent manager on our website, updating your browser’s setting to refuse cookies, delete cookies, or to alert you when cookies are being sent. It may be necessary to refresh the page for the updated settings to take effect.

Please be aware that restricting cookies may impact on the functionality of this website.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or https://allaboutcookies.org/.

5. Our use of cookies

The table below provides more information about the cookies we use and why:

6. Third party cookies

The cookies we use will only be accessed by us for the purposes referred to in this cookie policy. Those cookies will not be accessed by any third party.

7. How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you can use Ymobile’s cookie consent manager on our website or choose to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.

Changes to this policy

This policy was published on 24th September 2024.

We may change this policy from time to time, when we do we will inform you via email and/or by including a prominent link to a description of any changes on our website for a reasonable period.

8. How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to privacy@ymobile.co.uk, write to Data Protection Office, Y Corporation Limited, 1^st Floor, Unit 27 Tileyard Road, London, N7 9AH or call 0800 208 8487.